Sell more01
Recommends the right product, every time.
Reads your full catalog + variants + reviews. Matches what each shopper actually wants — from fuzzy queries to specific specs.
+34%AOV lift
Flat monthly pricing · no per-resolution fees
The AI sales agent that earns 12-18× plan cost in revenue.
Zubby reads your catalog, rescues carts, recovers email, and turns shoppers into buyers — across Shopify and WooCommerce. Live in 10 minutes.
- Cart rescue
- Recovery email
- AI recommendations
- Knowledge Q&A
14-day free trial · Shopify App Store · WooCommerce plugin
23%
cart rescue
+15 vs Shopify
4.8%
conversion
+3.4× lift
14×
ROI / plan
median merchant
zubby · sandbox · aurora-apparel.com
$
customer · aurora apparel · 9:21am
zubby· resolving · 2.4s
§02What Zubby does for you
Three things that move the revenue needle.
Everything else is plumbing.
Rescue more02
Wins back the carts you were losing.
Tracks every abandoned cart, sends the right message at the right time, recovers checkout — without a single template you have to write.
23%cart rescue rate
Support 24/703
Answers shoppers while you sleep.
Order status, return policy, sizing, ingredients, compatibility. Grounded in your data so it never makes things up.
87%ticket deflection
§03live · standard out
Watch the model reason, not guess.
Every answer is grounded in your store’s actual data — orders, policies, inventory, customers. No hallucinations. No let me check with a teammate. Just the correct reply in the time it takes to blink.
- /01reads shopify & woocommerce natively
- /02grounded in catalog + policies + orders
- /03escalates cleanly when it shouldn't guess
- /04streams reply tokens · p50 · 2.4s
scroll the feed for more — it won’t stop streaming.
#01customer · pdp · /products/field-jacket
streamed$
zubby· zubby · inventory · 1.8s
#02customer · cart · abandoned 14m ago
streamed$
zubby· zubby · promotions · 2.1s
#03customer · email · 2:07am
streamed$
zubby· zubby · orders · stripe · 3.1s
§04capabilities · 08 modules
Everything the agent needs. On by default.
Zubby is not a chat bubble. It's the full support stack — order intelligence, returns, policy retrieval, product Q&A, handoff, analytics — shipped as one install.
FEAT_001
Order intelligence
Reads shipment events, carrier ETAs, delivery exceptions in real time. Answers before a human reads the question.
order · 4281 · ups
eta · today 4:20pm- placed
- packed
- shipped
- out for delivery
- delivered
FEAT_002
Returns & refunds
Checks eligibility, drafts the return, and opens a ready-to-approve ticket with full order context — a human confirms before any money moves.
§05How it works
Four steps. Live in one afternoon.
From install to first rescued cart — no prompt engineering, no manual training. Zubby reads your store and figures the rest out.
- Step · 00
Connect
One-click install on Shopify, drop-in plugin on WooCommerce. Zubby authenticates via OAuth and inherits your existing scopes.
- Step · 01
Index
Within 90 seconds Zubby has read your catalog, policies, order history, and any docs you point it at. A vector store lives in your account, not ours.
- Step · 02
Reason
Every incoming message is grounded in your data. Zubby decides: answer, act (track an order, reorder, hold an item), open a ticket, or escalate to a human. Zero prompt engineering required.
- Step · 03
Resolve
Token-streamed reply in under 3 seconds. Conversation + metadata land in your dashboard, searchable forever.
§06illustrative targets
The numbers merchants see in week two.
Illustrative targets from early pilots — what Zubby is built to deliver on Shopify and WooCommerce. Not a guarantee or a measured customer average.
0
merchants · live
shopify + woocommerce
0%
ticket deflection
median · across stores
$0.0M
revenue protected
ytd · via cart rescue
0.4s
avg resolve time
p50 · token streamed
illustrative · pilot targets
4.9 csat · 14k ratings
soc 2 type i in progress · gdpr
§07proof · merchants say
Boring, measurable, repeatable.
These are illustrative scenarios for design purposes — not customer endorsements. Hover any card to pause the row.
“We went from 400 tickets/day to 52 in eleven days.”
MMaya Okafor
Founder · Aurora Apparel
“Cart rescue alone paid for the whole contract.”
RRenzo Castillo
Head of Ops · Saltwater Co
“Our Shopify answers are more accurate than our docs were.”
HHannah Tillman
eCom Director · Northwind
“The objection mining rewrote our PDP copy in a week.”
DDarius Mbeki
Growth · Claybrook
“Zubby escalates better than any junior rep we've hired.”
PPriya Raman
Head of CX · Orbit Shoes
“We went from 400 tickets/day to 52 in eleven days.”
MMaya Okafor
Founder · Aurora Apparel
“Cart rescue alone paid for the whole contract.”
RRenzo Castillo
Head of Ops · Saltwater Co
“Our Shopify answers are more accurate than our docs were.”
HHannah Tillman
eCom Director · Northwind
“The objection mining rewrote our PDP copy in a week.”
DDarius Mbeki
Growth · Claybrook
“Zubby escalates better than any junior rep we've hired.”
PPriya Raman
Head of CX · Orbit Shoes
“Setup was 8 minutes. First resolution was under an hour.”
LLuca Moretti
COO · Remo Goods
“My CX lead finally does strategy instead of copy-paste.”
IIngrid Solberg
Founder · Ostra
“Night tickets used to bleed us. Now they resolve themselves.”
TTom Nakamura
Ops · Honne
“Our CSAT jumped 24 points. Our team volume dropped 70%.”
AAva Whitfield
Director · Loom
“It's the first AI that didn't embarrass us with our customers.”
RRae Ortiz
CMO · Maven Bath
“Setup was 8 minutes. First resolution was under an hour.”
LLuca Moretti
COO · Remo Goods
“My CX lead finally does strategy instead of copy-paste.”
IIngrid Solberg
Founder · Ostra
“Night tickets used to bleed us. Now they resolve themselves.”
TTom Nakamura
Ops · Honne
“Our CSAT jumped 24 points. Our team volume dropped 70%.”
AAva Whitfield
Director · Loom
“It's the first AI that didn't embarrass us with our customers.”
RRae Ortiz
CMO · Maven Bath
Ready in 10 minutes
Lift your revenue 12-18×. Start with a free trial.
14-day free trial on Growth — cancel anytime before day 15. Flat monthly pricing — no per-resolution fees, no metered AI bills, no surprise overages.
- 14-day Growth trial
- Cancel anytime
- Shopify + WooCommerce